Cancellations: We understand that changes in plans, emergencies, or other circumstances out of your control may cause you to cancel your reservation. Cancellations occurring more than one month prior to your check-in date will be given a 100% refund. Cancellations occurring more than two weeks will be given a 50% refund. Refunds will not be given if a cancellation is made within two weeks of your stay. Alternatively, you may re-book for any time within one calendar year of your original reservation (based on availability).
Check In/Out: Check in time is 3pm, check out time is 11am. If you need to check in earlier or check out later, please let us know and we will do everything possible to accommodate you.
Lost and Found: We are not responsible for any items left behind after your departure. If we discover that you have left something behind, we will contact you and make arrangements for its return (or disposal). If you believe you have left something behind, please contact us and we will keep an eye out for it.
No-Shows: Guests who do not show up on their reserved date without notification will not be refunded and will not be permitted to use their payment to re-book within a calendar year (as outlined in the cancellation policy). Guests may re-book but will be charged the appropriate rate in full.
Noise: DeBourge House sits in a residential neighborhood just a couple blocks from Downtown Washington. Please be mindful of other guests and the neighbors. We ask that loud outdoor activities cease at 10pm.
Occupancy: City ordinance limits occupancy at DeBourge House to 10 guests.
Packages/Mail: We will be happy to receive packages and mail set to you prior to or during your stay. We are not responsible for lost or damaged packages, and any packages or mail we receive for you after your departure will not be forwarded. If you wish to have these items returned or forwarded, you may email us shipping labels and schedule a pickup with your carrier of choice.
Parking: For individual room rentals, we invite you to utilize the free parking available on Johnson Street. If you have rented the whole house, you may also park in the driveway. Parking is at your own risk.
Payment: Payment in full must be made at the time of your reservation unless otherwise negotiated.
Pets: In an effort to meet the expectations of all of our guests, pets are not welcome at DeBourge House.
Smoking: You may smoke on the back patio or front porch. Smoking is not permitted in DeBourge House. Smoking inside the house will result in an additional $100 cleaning fee.